HKGong Support

If you need help with HKGong, contact us anytime.

Contact

Email: support@hkgong.com

Typical response time: within 48 hours.

Subscription Help

To restore purchases, open HKGong and tap Restore on the paywall.

To manage or cancel subscription: iPhone Settings → Apple ID → Subscriptions.

Common Issues

If plans don’t load, check internet connection and try reopening the app.

If premium doesn’t unlock, tap Restore and sign in with the same Apple account used for purchase.

Last updated: March 28, 2026